This article identifies four distinct zones in which workplace problems can be addressed through education and training. These zones enable educators to address workplace learning more widely and broadly. Very often, problems arising in the workplace are dealt with through training in the classroom, but other options exist. The theoretical…

Discusses high-involvement work teams, in which groups of workers participate in improving their work activities; describes how a typical work team progresses through a project; and introduces a systems model of interrelated steps through which teams may progress to solve problems. (LRW)

Two approaches to conflict resolution in the workplace are described. A systems approach questions the organization's systems rather than the behavior or motives of co-workers. Problem-solving retreats encourage team building and group cohesion and focus on long-term issues. (SK)

Elements to be included in a systematic approach to helping managers in their work and in the process to obtain relevant learning are outlined, along with methods of handling the interaction between the work pressures on managers and trends in the business environment. (MF)

This paper explores the dynamics of managing collective problem solving and decision making, and the application of tools and strategies to deal with the emergent complexity of systems in which educators work. Schools and educational programs are complex adaptive systems that respond to changes in internal and external environments. Functioning…

This textbook contains information and activities designed to help college students develop the following generalized competencies that are critical to job success and satisfaction in the 21st century: learns; thinks reflectively; manages time; manages stress; sets goals; solves problems; demonstrates interdependence; thinks systematically; solves…

This document introduces the underlying principles and components of Ohio's Integrated Technical and Academic Competencies (ITAC) system of career-focused education, which combines high-level academics and technical skills with a real-life context for learning that maximizes students' present and future academic and career success. The document…