Characteristics of group facilitator are similar to those of information specialist as one who gathers information, clarifies questions, builds up and breaks down knowledge, presents balanced points of view, and defines problems and strategies for resolution. Information specialist has opportunity to meet organizational needs through traditional…

The authors developed, over a one-year period of time, a Human Interaction Laboratory designed to allow participants to deal with several interpersonal issues: the intrapersonal self, the interpersonal self, communication skill development, trust formation, conflict management, confrontation techniques, developing feedback systems, working…

Reports studies of bi-racial groups of schoolboys working on tasks of cooperative problem-solving in an integrated setting, designed to determine if status can be based on contributions to the task in terms of motivation and competence regardless of race. (JM)

Analyzed the complete interaction of high and low consensus groups in a basic small group course. Interaction analysis indicated that both the relational and content levels of communication are significantly different for high versus low consensus groups. The conclusion that increased feedback leads to decision satisfaction was confirmed. (JAC)

Describes E. Frank Harrison's model of decision making and discusses its implications for decision making by librarians and information managers. Questions relating to decision quality, group size, reward and penalty mechanisms, group norms, and the place of information science in the study of decision making are addressed. Nine references are…

Discusses the process whereby a variety of resources (human, informational, material) are brought together and fitted into problem-solving situations to achieve goals set by individuals, groups, or communities. Describes the Missouri community development system. (JOW)

Examines the dynamic common to the English-as-a-Second-Language classroom in which the teacher takes from the student the burden of the next step in solving a problem, identifies four reasons this is inappropriate, looks at why teachers do it, and offers techniques for handling such situations. (MSE)

Presents an experimental study conducted at the University of Twente (Netherlands) that investigated the learning effectiveness of concept mapping for computer-supported collaborative problem solving. Highlights include group interaction; shared cognition; knowledge acquisition; learning effectiveness; retention; creativity; and distributed…

Differences were investigated between communication behaviors of small groups trained or not trained in creative problem-solving. The 110 members of groups trained in problem solving participated more, criticized ideas less, supported ideas more, exhibited more verbal and nonverbal indications of humor, and produced more ideas than the 90…

Theories of organizational development and culture used to diagnose problems and institute changes in organizations can be applied to the problem of hazing in black sororities and fraternities. This requires understanding the group culture's underlying values, as illustrated in stories about the organization. Appropriate interventions can then…