This chapter provides a list of essential reference texts for community college deans to turn to in times of crisis. Problem areas addressed are: faculty evaluation, sexual harassment, Americans with Disabilities Act (ADA), discipline and termination, copyright, student privacy, student discipline, and general legal procedures. (VWC)

A teacher developed a program to help primary students who were easily frustrated and acted out in a disruptive fashion. She established a six-week program to help them learn anger management skills. Students were guided by the teacher and peer facilitators who were capable of demonstrating peaceful solutions to problems. (Author/SM)

Discusses ways child care personnel can develop a proactive customer service plan that meets families' needs and expectations while minimizing the probability of confrontations with angry parents. Outlines a five-step conflict-resolution strategy that offers a "win-win" approach for both parents and providers when problems do occur. (TJQ)

This paper analyzes the role of peace education in the creation of a culture of peace from the standpoint of social psychology. To meet the current challenges to peace, it is necessary to develop programs of research, education, and intervention that are as systemic and multidimensional as violence itself. The United Nations Educational,…

Conflict resolution at community colleges or other organizations requires an analysis of four situational factors: the conflict issues, the organizational setting, hierarchy and role relationships, and the personal styles of the conflicting parties. These factors yield insight into the dynamics of the conflict and provide the groundwork for…

Although the issues of conflict and violence cannot be blamed on schools, schools are one of the most logical places to tackle problems associated with conflict. This booklet offers practical tips to help school leaders, staff, and students resolve their disputes peacefully. It focuses on student-versus-student and student-versus-teacher…

This study examines the beliefs of Norwegian 16 year-olds about conflict resolution strategies. During 1990-91 over 40 high school students were interviewed in over 50 upper secondary schools throughout Norway. The interviews were conducted in English with groups of two or three students. The students interviewed had stronger English language…

This newsletter focuses on what works in inclusive education. A major article is "Inclusive Education: Needs of Minnesota Families--Major Findings from a 'Together We're Better' Study." This article presents findings of a statewide survey of families of children with disabilities. Findings are categorized within four areas: (1)…

These activity cards represent a way for teachers to supplement the content of the curriculum with activities that address the concept of conflict. Students become aware of conflicts in their lives and discover individual methods for coping with those conflicts. The cards contain action-oriented activities to enable students to learn through…

This student activity book includes worksheets that secondary students with and without disabilities can use to complete each activity in the "Steps to Self-Determination" curriculum. The program is meant to assist students in learning more about themselves and developing the skills they need to achieve their goals, getting support from family and…

The "Self-Determination Knowledge Scale" (SDKS) Form A and Form B are designed as a pretest and posttest for the "Steps to Self-Determination" curriculum. The program is meant to assist students, with and without disabilities, to learn more about themselves and develop skills to achieve their goals, get support from family and friends, and learn…

This practicum was designed to provide K-6 grade children with peace making tools. The curriculum was piloted in a public school for one year. The goal was to teach children how to make peace with themselves and with others. The writer used a combination of strategies in the curriculum to meet the needs of the children; provided self-esteem…

Instructional materials are provided for a workplace communication class that is designed to cover 3 aspects of communication in 9 class hours. The first module on personalities is devoted to the following material found in Smalley and Trent's book, "The Two Sides of Love": introduction to personality categorizing; personality survey; discussions…

Every day, teachers resolve countless conflicts and contradictions. This book deals with the development of informed, problem-solving, decision making skills that will increase the effectiveness of educators. The volume is organized into three sections. The first section explains how schools function as social systems, presents a series of case…

Various theoretical approaches for explaining both the timing and focus of educational reform efforts, are discussed. Both national-level and world-system explanations as well as some suggestions for combining the contributions of both levels of analysis are examined. Additionally with respect to both levels of analysis, explanations from…