Successful in Japan and in American industry, quality circles are a specific way to involve staff members in solving organization problems. A growing number of school administrators are examining this technique to see if it can reduce the costs of education and improve morale. (Author/JM)

This study examined effectiveness of an instructional program designed to teach learning-disabled adolescents (N=70) to make better personal decisions. A pretest/posttest comparison design found that following instruction students showed better ability to both identify general schema for decision making and apply schema to novel problem…

Noise in the form of random errors arising from choices is a common problem. Examined three different approaches for coping with noise. Found that reciprocity works, provided it is accompanied by generosity or contrition. Changing one's choice after a poor outcome was not seen as helpful. Other points are discussed. (RJM)

The Delphi Technique is a method of solving problems, reaching decisions, and achieving group consensus via the mails. The planning of a training program presented to show how the Delphi Technique works. (Author/BP)

This article reports the findings of two studies focused on the personal and professional values of school administrators. Two themes were employed as general organizers for the research: the influence of personal preference and trans-rational principles on the problem solving actions of school administrators and the value conflicts that…

When describing how they experience moments of not-knowing, youth workers often talk about a sense of paralysis, as though their uncertainty becomes physically constraining. This chapter describes the first of five themes associated with youth workers' experiences of not knowing what to do: the paralysis of stuckness. In addition to describing and…

This paper presents a brief overview of the changes made during our department level reform (DLR) process (Grant Title: "A Systems Approach for Civil and Environmental Engineering Education: Integrating Systems Thinking, Inquiry-Based Learning and Catamount Community Service-Learning Projects") and some of the effects of these changes on…

This session will describe the social validity, usability and intent to use of an interactive, state-of-the-art, professional development program based on the Response to Intervention (RtI) approach and its core components (e.g., problem-solving strategy; three tiers of intervention service delivery with universal, selected and intensive…

There is a lack of empirical evidence describing the actual problems encountered by school leaders and the knowledge that they use to find solutions to those problems. This paper presents findings of a study that explored the problems faced by members of a graduate educational-administration class. The participants, 22 practicing public school…

Transformational leadership, an innovative learning model, grows out of the recognition that the learner's coordinate system is influenced by a variety of time, place, and person variables. The concept of a tetradigm, which graphically illustrates this model, is symbolized by an equilateral triangle within a larger equilateral triangle with the…

This booklet reviews decision-making, an important part of administrative processes, from the perspective of school teachers and other educators. The two most commonly used processes are the rational decision-making process (identify the problem, evaluate the problem, collect information, identify alternative solutions, select and implement…

The concept of the quality circle (QC) is outlined and a brief history given of its use in Japan and eventual migration to the United States in 1974. The leaders and participants in QC's are trained in communication and problem-solving skills. The essential techniques used in the QC are brainstorming, consensus, cause and effect analysis, data…

An instructional system is presented for building the competencies of adult basic education students in making consumer decisions, and offers a guide to teachers who wish to design their own decision-making problems for students. The first four chapters provide a brief introduction, discuss the rational consumer decision-making process and the…

The study attempts to specify and verify the decisionmaking processes utilized by groups when faced with a multistage rating task. It is also designed to upgrade group efficacy by introducing some procedural guidelines which group members are asked to follow in resolving differences. This "structured" intervention encourages members to…

Decisionmaking in organizations is examined from the perspective of open systems organization theory. Employing this perspective, this paper represents a critique of the views held by planners and systems analysts and the conflicting assumptions of their critics. The conclusion reached is that neither the assumptions held by planners, nor those of…