A productivity measurement process is described that determines organizational change in colleges and universities and focuses on organizational performance measurement rather than individual employees' performance. It integrates economics, industrial engineering, and behavioral sciences principles and processes, and covers professional,…

Two components of institutional performance are regarded as effectiveness, which is concerned with the congruence between outputs and goals or other criteria, and efficiency, which links output with inputs. The efficiency dimension is defined, and its relationship to the economic concepts of efficiency and productivity is examined. (Author/PN)

Flexible work hours scheduling has been well received in this country as well as in Europe, where it was introduced in 1967. Some problems and their solutions attempted by various employers, unions, and government bodies are described. (MF)

This guide is concerned with productivity measurement and improvement in mental health centers, and focuses on the relationship between service outputs and available clinical staff, i.e., staff productivity. Staff productivity measures are described as useful in identifying existing levels of productivity, making comparisons to determine the…

This guide provides an overview of practical program evaluation activities that can assist mental health centers in improving their administrative and program capabilities. Definitions of terms and assumptions are followed by an outline of the stages of the program evaluation cycle. Program evaluation activities, the roles of the administrator and…

This report, by the South Carolina State Board for Technical and Comprehensive Education Division of Instruction, allows the individual colleges and the system to examine programs in terms of productivity, job availability of graduates, and placement of graduates. The policies and procedures allow for programs to be phased out when new technology…

Developed by Japanese corporations to improve productivity and product quality, quality circles (QC's) are small, voluntary groups of workers who share common job responsibilities and who meet regularly to generate solutions to problems. Features of QC's that are applicable to schools are examined in the nine articles summarized in this annotated…