Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…

The problems faced by the author as an external evaluator responsible for evaluating a grass roots initiative for school managers in Great Britain are examined. The focus is on evaluating a management development program in the field and training an evaluator, rather than on outcomes of the program itself. (SLD)

This manual is designed to provide a model for training college professors and instructors who are responsible for preparing educators and business professionals for occupations that place them in contact with young gays and lesbians. Eleven of the manual's 13 sections contain an extensive menu of practical activities, including structured…