Describes an interactive multimedia Business Practices Course, developed to help reengineer point-of-need training for professional development, in which the learner conducts a business review of a company's current operations and makes recommendations to improve productivity and increase customer satisfaction. (six references) (LRW)

For the thirty-fourth year, the Association for Educational Communications and Technology (AECT) is sponsoring the publication of these Proceedings. Papers published in this volume were presented at the annual AECT Convention in Jacksonville, FL. A limited quantity of these Proceedings were printed and sold in both hardcopy and electronic…

This document contains five papers from a 1999 workshop in Rome on enhancing the professional skills and qualifications of trainers in open and distance learning organized by the TTnet network (Training of Trainers network). "The Different Types of Open and Distance Training and Their Impact on Trainers' Skills" (Michel Tetart) examines…