Purpose: The purpose of this paper is to show that the role of organizational learning is increasingly becoming crucial for organizational performance. Based on the study of three Indian global firms operating in National Capital Region of Delhi, India, this study explores the correlation of organizational learning with organizational performance…

Successful performance improvement efforts draw from such disciplines as psychology and systems theory, and from the fields of instructional design and human resource development. Both knowledge management and organizational learning are valuable additions to the human performance technologist's repertoire for performance analysis and intervention…

Discusses knowledge management (KM), an organizational strategy that makes best practices and ideas widely available. Defines KM and presents two case studies that illustrate how a KM perspective might influence decisions and services in corporations. Discusses what performance and training professionals bring to KM and success factors of KM. (AEF)

This paper considers the total-quality-management teachings of W. E. Deming as a basis for the redesign of educational-administration preparation programs. The performance domains developed by the National Commission for the Principalship (jointly sponsored by the National Association of Secondary School Principals and the National Association of…

Describes structured sharing, a training template that facilitates mutual learning and teaching among participants, tapping into the power of concurrent co-creation of performance interventions. Presents compressed instructions for conducting four structured sharing games and gives detailed instructions on one activity to try out. Provides an…