Long residential courses for professional managers are a very special type of service industry, presenting peculiar problems for the course organizer to manage. This article deals with the choices the course organizer faces. It is argued that the role of course organizer or program director will benefit by being seen as "service management."…

Describes the Head Start-Johnson & Johnson Management Fellows program, whose mission is strengthening management skills of Head Start directors by providing training in human resources management, organizational design and development, financial management, computers and information systems, operations, marketing, and development of strategic…

Describes a program developed by the Association of California Community Colleges to provide one-year mentoring experiences between veteran administrators and administrative staff who aspire to leadership positions. Sample program forms illustrate the program's administration. Discusses the results of an assessment survey completed by 391 of the…

This summary report presents a synthesis of discussions at a national colloquium on "Mastery Leadership in Student Development Services," sponsored by the American College Testing Program and the National Council on Student Development. Following introductory material on the colloquium,"Beyond Management to Leadership," by John S. Keyser, this…

This book is the primary text for the Certified Camp Director Program and the Basic Camp Directors Course sponsored by the American Camping Association (Indiana). It provides an orientation for new and prospective camp directors and a quick reference for experienced camp directors. The book covers the following topics: (1) an historical overview…

The University of Tennessee's management training and development efforts are described. The program is designed to improve the performance of academic and nonacademic department heads (middle managers) and includes an 8-day workshop called the Institute for Leadership Effectiveness. In addition to the attention given to the formation of networks,…

The field of sport and lifestyle management (SLM) includes three major eras which parallel cycles of conflict or stages of growth, development, and decline outlined in research. A review of relevant literature and examination of the situation in both Canada and the United States indicate that in the future SLM should return to a goal of service…

The success of the South Carolina Assessment Center Project, the first statewide center, is credited to five basic principles that have guided efforts thus far: (1) establish credibility; (2) pay attention to details; (3) apply safeguards; (4) maintain public support; and (5) make the assessment experience humane. (TE)

This report examines the types of professional development necessary to implement successful online learning initiatives. The potential for schools utilizing online learning is tremendous: schools can develop new distribution methods to enable equity and access for all students, they can provide high quality content for all students and they can…

This guide is designed to provide Head Start managers with the skills and knowledge needed to plan and implement integrated services for children with disabilities and their families. Module 1, "Identifying Shared Responsibilities," assists participants in identifying how current roles and collaboration practices as a team affect…