This paper suggests that as university missions have adapted to accommodate major developments associated with, for instance, mass higher education and internationalisation agendas, university workforces have diversified. They now, for instance, incorporate practitioners in areas such as health and social care, and professional staff who support…

This paper reviews three developments relating to professional staff in UK higher education. The first of these is a major report undertaken for the Leadership Foundation for Higher Education (LFHE), which has re-conceptualised the activities of professional staff within a theoretical framework of identity (Whitchurch, 2008a). The other two…

This paper arises out of a study conducted for the Leadership Foundation for Higher Education on "Professional Managers in UK Higher Education: Preparing for Complex Futures," and focuses on those aspects relating to professional and career development. The author reviewed understandings in the literature about the roles and identities…

This paper builds on earlier work by the author to explore the international dimensions of a study of the changing roles and identities of professional staff in higher education (Whitchurch 2008a, b). It further develops the concept of the "blended professional," characterising individuals with identities drawn from both professional and…

This paper describes an empirical study associated with earlier reviews of the changing roles and identities of contemporary professional staff in UK higher education (Whitchurch, 2004; 2006a; 2006b). The study draws on the narratives of 24 individuals to illustrate that identity movements cannot be captured solely in terms of a shift from…

This paper builds on earlier reviews by the author of the changing roles and identities of contemporary professional staff in UK higher education (Whitchurch, 2004; 2006a; 2006b), and describes an empirical study that was undertaken between 2004 and 2007. It progresses the argument that the generic terms "administration" and…

The interplay of public and private sector dynamics in higher education has impacted not only on the roles and identities of academic staff, but also on those of professional staff, who often have the task of bringing together, and achieving congruence between, activities that are geared towards the public good and also towards more commercially…

This paper adds to earlier reviews by the author of the changing roles and identities of contemporary professional staff in UK higher education, and builds on a categorisation of professional staff identities as having "bounded", "cross-boundary" and "unbounded" characteristics. Drawing on a study of 54 professional…

Professional managers in UK universities represent an increasingly diverse grouping of staff. As boundaries blur between academic activity and the contributory functions required to deliver that activity in mass higher education systems and markets, their roles have become more fluid. Quasi-academic territories are developing in which professional…