While 'broker' appears in academic development literature, the broker role is underexplored in it relative to other disciplines and its potential significance for academic developers (ADs). Synthesizing management and academic development literature, this conceptual article explains how ADs can foster trust as brokers. It delineates the broker…

As academic developers, we rely on colleagues' trust to a considerable degree. In this study, we explore how a person-centred approach to academic development, grounded in relational pedagogy, both relies upon and builds trust between staff and an academic development team. We discuss empirical data -- from colleagues with whom we have worked --…

Research on mental model representations developed by programmers during parallel program comprehension is important for informing and advancing teaching methods including model-based learning and visualizations. The goals of the research presented here were to determine: how the mental models of programmers change and develop as they learn…

This study explores the nomenclature surrounding professional services staff within higher education in the UK. Taking a case study method, it uses a qualitative approach to understand the term 'non-academic' to describe the diverse range of professional services roles. Both professional services and academic staff were interviewed and there is a…

Academia, in its quest to attract and hire qualified faculty, can capitalize on recent trends as reflected in career trajectories. One such trend includes practicing professionals, who make the decision to engage in a career pivot from industry into academia. Two recent shifts in academia highlight the importance of attracting practicing…

Changes in university staffing structures, the professionalisation of support staff and their increasing role in universities have been studied with varying perspectives and methods over the last two decades. The discussion has recently been enriched by the research conducted in different national settings. This paper contributes to the…

This piece informs my journey of thinking and contextualizing the validity of autoethnography as a decolonial qualitative research method in writing center scholarship. This piece provides the lilt of everyday writing center initiatives, labor, and workings using five email exchanges as data depicting my interactions with various writing center…

Internships help position college students to succeed in the sport industry but have historically been unpaid. In response to a call from Walker et al. for more research on the impacts of unpaid internships, this study interviewed internship supervisors regarding their perspectives on unpaid internships. Data analysis was framed by institutional…

Little is known about the university-based professionals who facilitate research impact and the networks they form to build institutional capacity. This article explores the efforts of Research Impact Canada, a pan-Canadian professional network dedicated to building institutional capacity for research impact across disciplines. Based on interviews…

This study examines the impact of migration processes on burnout among Ukrainian university academic staff during the full-scale war. A survey involving 836 participants from 164 higher education institutions revealed that 37% of respondents became forced migrants, either internally (24%) or externally (13%). Significant connections were found…

Purpose: The purpose of this transcendental phenomenological study was to understand and systematically describe the essence of the experience of professional staff members at a public university who received implicit bias training (IBT) that includes the Implicit Association Test (IAT).Theoretical Framework. Appreciative Inquiry (AI) was used,…

This chapter provides an analysis of the institutionalization of SoTL at University College Cork in Ireland, offers some guiding questions to help individuals or groups reflect critically on their own SoTL institutionalization journeys, and suggests implications for further research on how institutionalization processes inform academic identity…

Introduction: This study explores students', teachers' and no teaching staff's knowledge about the risk factors of child abuse and their level of awareness in comparison with other professional and educational fields. The study assesses the degree of knowledge about the risk factors related to child characteristics, family, socioeconomic and…

This empirical study aims to examine and validate the factors influencing productivity among remote academic staff in Jordanian higher education institutions during the COVID-19 crisis, with a specific focus on the mediating role of employee engagement. A comprehensive conceptual framework is developed by integrating relevant studies on remote…

Data about compensation received by employees in Illinois' 48 public community colleges are gathered by the Illinois Community College Board (ICCB). Data in the Fiscal Year 2023 Salary Report, which derive from the ICCB Faculty, Staff, and Salary (C1) Data and Supplementary Faculty, Staff, and Salary Information, reflect the census date of October…