As academic developers, we rely on colleagues' trust to a considerable degree. In this study, we explore how a person-centred approach to academic development, grounded in relational pedagogy, both relies upon and builds trust between staff and an academic development team. We discuss empirical data -- from colleagues with whom we have worked --…

This study explores the nomenclature surrounding professional services staff within higher education in the UK. Taking a case study method, it uses a qualitative approach to understand the term 'non-academic' to describe the diverse range of professional services roles. Both professional services and academic staff were interviewed and there is a…

This research explores the emerging position of teaching professionals in research universities through the framework of 'third space professionals'. The third space is described as an overlapping space between the professional and academic domains in university and usually staff who are neither traditional academics nor traditional professionals…

There is widely growing recognition of autism in girls, and both researchers and community members have called for improvements in the diagnostic process. What is not yet known is whether these recommendations are being taken up by professionals. In this study, nine semi-structured interviews were conducted with a variety of professionals involved…

Despite advances in the field of augmentative and alternative communication (AAC), outcomes among children who require AAC remain discouraging. Practitioners may benefit from guidelines to aid decision-making in relation to supporting pre-linguistic communicators. We conducted an open-ended questionnaire of 30 AAC professionals from six…

Early identification plays a crucial role in providing timely support to students with learning disabilities, such as dyslexia, in order to overcome their reading difficulties. However, there is significant variability in the methods used for identifying dyslexia. This study aimed to explore and understand the practices of dyslexia identification…

As higher education institutions increasingly seek to scale and access the benefits of staff-student partnerships more routinely many have established institutional programmes. Insight into scaling partnership activity across the institution is integral to the success of such programmes. This qualitative study investigates how a new programme at a…

As the burden of misconduct in medical research is increasingly recognised, questions have been raised about how best to address this problem. Whilst there are existing mechanisms for the investigation and management of misconduct in medical literature, they are inadequate to deal with the magnitude of the problem. Journal editors and publishers…

This paper provides a small-scale exploration of the evolvement of leadership roles in higher education academic units (AUs), namely Departments, Schools & Faculties. A literature review provides theoretical examples of the evolution of professional services (PS) staff. Changes in PS leadership roles are also explored alongside the emergence…

The World Health Organization's Active Ageing policy framework highlights the need for economic and social engagement in communities to maintain and promote healthy ageing and quality of life. This framework does not address the needs of those living with long-term health conditions such as dementia. Although continued employment is not…

In environments characterised by complex structures and processes, universities rely on co-operation and goodwill between staff to function effectively, underpinned by good service quality. However, there is a lack of research on relationship quality in internal service settings and on the role support staff play in the development and enhancement…

In this paper, we entwine sympathetic concepts of liminality and workplace identity to capture processual, agential and emotional elements of transition for established professionals from other sectors taking up academic careers in a digitised UK business school. We undertake interpretative analysis of explicit and latent responses through three…

This study examined factors of implementation in clinical practice across the world of the Pediatric Autism Communication Therapy, an evidence-based parent-mediated therapy. Data were gathered via a survey administered to professionals trained in Pediatric Autism Communication Therapy and parents with whom they worked. The study was a mixed-method…

The psychological contract shapes people's perceptions and behaviours in the workplace through how people perceive and react to feedback from their environment. Little research has been carried out on the psychological contracts of university professional staff and this oversight is particularly problematic due to the impact that the psychological…

This article presents an understanding of the context, nature and significance of Mary Gurney's educational career during the years 1863 to 1917. It is assisted in part by the conceptual lenses of feminist thinking and network theory. Despite neglect by past historians, Gurney's work was seen by contemporaries as equal in significance to that of…