Purpose: Research into professional services firms that have successfully implemented and adopted Web 2.0 tools are still rare, with no widely known accepted methodologies or frameworks. The purpose of this case study is to investigate a medium-sized law firm that embarked on a KM programme that makes explicit use of emergent enterprise-based Web…

The rapid growth of the older population has increased the need for care professionals with training in gerontology or geriatrics. This study analyzes the perceived importance and adequacy of practice competencies for entry-level care professionals in aging-related fields in Hong Kong. The administrators of non-governmental organizations that…

This study examines the role of adult education in bringing about social change through community development initiatives at a grassroots organisation called SUCCESS (United Chinese Community Enrichment Services Society), an immigrant community organisation in Vancouver, Canada. It adopts a case study approach. The study focuses on the historical…