The benefits of mentorship to individuals in post-secondary relate to wellbeing, satisfaction, and perceived success which translates to organizational commitment. Mentorship improves skills in academic roles and leadership, yet a disconnect remains on what mentees and mentors expect and what institutions provide. Supports are required for…

The "raison d'etre" of all universities is to create and deliver "academic value", which we define as the sum total of the contributions from the 360-degree "angles" of the academic community, including all categories of staff, as well as external stakeholders (e.g. regulatory, commercial, professional and community…

Anglosphere universities are a site of growing concern about students' use of professional English language editing and proofreading services for the correction of academic writing. Students' use of such services raises issues of ethics and academic integrity as well as fundamental questions about how value is allotted to the labour involved in…

Academic careers and institutional reputations are closely linked with the ability to secure funding and publish work. In today's competitive environment, it is essential for research to be clearly communicated. In our experience, many researchers need assistance with communication skills, and institutions that offer professional services in…

As part of a larger study, professional staff from two universities, Australian and British, were asked how they entered into a higher education career and what factors kept them in that career. Many participants reported that they found themselves in professional services almost by accident, or by a fortunate combination of circumstances.…

In this article, the author presents his reflection about the song "Don't Cha" by the Pussy Cat Dolls (2006), which makes a strong statement in a postmodern way about women, and sometimes men, who see themselves in the world as central players in a dramatic narrative that highlights their own victimization as happy, powerful, and glorious. These…

Purpose. Educational leaders and faculty agree that scholarly work contributes to the quality of instruction, yet, not much is known about how scholarship is perceived by college teaching professionals who have been recognized for teaching excellence. There is minimal research to describe what constitutes the essential structure of scholarship to…

This article considers the notion of service-learning (SL) as essentially different from other similar activities, such as philanthropy, charity, voluntarism, or a single act of kindness which are "one-way" socially engaged activities. Service-learning is different because it necessarily entails reciprocity and mutuality which are "two-way"…

Not long ago, most academic insiders felt confident in saying, "the faculty 'are' the university." The faculty may still be the university, but who are the faculty? From public community colleges to private research universities, America has created the most powerful machine for the development of human capital in the history of the world. Yet an…

This article presents a holistic approach to understanding the activities that constitute faculty engagement. After setting an historical context for the public service roles of faculty, the authors define specific activities involving service-learning, community-based research, and certain forms of professional service as the most relevant to…

One academic internal communication consultant engages a metaphor to describe her role which indicates an unwillingness (or inability) to choose one side over the other: "sitting on the fence." Some of the benefits for engaging in internal consulting are: consulting activities can provide many positive outcomes for professors and…

Scholars of higher education have long recognized that existing reward systems and structures in academic communities do not weight faculty professional service as they do teaching and research. This paper examines how four colleges and universities with exemplary programs for assessing services as scholarship implemented these policies within…

College English faculty should consider the benfits of business writing consulting. Personal fringe benefits for consultants include traveling and meeting interesting people, and generally having attentive students. Writing consultants enhance their knowledge of business writing, improve their teacher competency, and improve their writing and…

In times of fast-paced change, institutions of higher education need to explore new models to lead change successfully. Georgia Tech's experience points one way forward. Describes the development and efforts of Georgia Tech Consulting Services, which was created to support projects to improve Georgia Tech's business services and processes, and…

The purpose of this study was to examine the meaning Mississippi education faculty give to the concept of service within their scholarly work and examine the relationship between faculty definitions, reward structures, and service activity. Survey results from 131 faculty members (45% of the sample) and focus group data from a few faculty members…