Purpose: Research into professional services firms that have successfully implemented and adopted Web 2.0 tools are still rare, with no widely known accepted methodologies or frameworks. The purpose of this case study is to investigate a medium-sized law firm that embarked on a KM programme that makes explicit use of emergent enterprise-based Web…

The increasing competition for the desired quantity and quality of college students, along with the rise of for-profit institutions, has amplified the scrutiny of behavior and ethics among college admissions professionals and has increased the need for meaningful ethical guidelines and codes of conduct. Many other areas of responsibility within…

One of the ongoing challenges that physical educators, coaches, and fitness professionals face is discovering and implementing motivational strategies that encourage long-term participation and effort. This challenge exists in public school physical education classes, on the playing field, and in structured adult physical activity settings. In…

Family-centered care (FCC) is widely acknowledged as supporting positive outcomes in children with special health care needs (CSHCN) and their parents. The intent of this mixed-method research was to enhance understanding of family-centered behaviors in professionals who had received specialty training in the principles of FCC and to explore…

To gauge their feelings about the first five years under the Kentucky Education Reform Act (KERA), school library media specialists were asked how professional roles and programs had changed, how library media programs supported specific KERA strands, and how continuing education or professional development activities had been helpful. Includes…

The recent conservative trend in educational policy is addressed in this paper which begins with a description of 10 specific types of threats to the instructional development movement that can evolve from an excessively conservative environment. These threats are named as follows: (1) scapegoat; (2) baby-with-the-bathwater; (3) chronological…

This report summarizes the development, testing, and dissemination of an instructional improvement program called Achievement Directed Leadership (ADL) during the period of National Institute of Education (NIE) funding for ADL, from late 1977 to late 1985. A brief introductory chapter discusses the context and rationale for the work on ADL, whose…

The consultation model is applied to institutions of higher education in an approach that involves staff and/or faculty in administrative policies and decisions and that will promote innovative educational programs and generate productive working relationships among colleagues. It is suggested that in applying organizational development (OD) in…

Program improvement activities can be classified into four categories based on the source of the impetus and the locus of the change agent: systematic, symbolic, opportunistic, and pragmatic. This paper (1) describes the various approaches to implementing Chapter 1 program improvement activities at the state and local district levels in 13 western…

The following considerations are of major importance to the persons who act as technical assisters for the Long Range Plan for School Improvement (LRPSI) in Pennsylvania: (1) long-range planning should be viewed as a deliberative and participative process; its steps should not be considered in isolation from each other; (2) comprehensive needs…

This book reports on a 3-year project involving the design and implementation of a coordinated demonstration program for the treatment of child sexual abuse in rural Manitoba (Canada). The purpose of the project was to address problems resulting from child sexual abuse services that are sporadic and uncoordinated in rural Canadian communities.…

Section 2 of the 1980 version of Pennsylvania's Long Range Plan for School Improvement (LRPSI) might be characterized as a "catch-all." The technical assistant faces the task of making connections both within this section, entitled "Management Planning," and among the remaining four sections of LRPSI. The following directives…

Technical assistance provided to loan guarantee agencies by Touche Ross and Co. under contract to the U.S. Office of Education (OE) is described. Objectives of the report are: to summarize the work performed and the results of each of the projects that were conducted; to describe certain prototype systems that were developed for the guarantee…

When the Experimental Schools (ES) program began in 1972, schools in conservative and traditional River District, Wyoming, had just undergone a controversial consolidation. The ES program was perceived by new administrators as a source of necessary unity, useful outside help, and financial incentives. School trustees were "favorable but…