Long residential courses for professional managers are a very special type of service industry, presenting peculiar problems for the course organizer to manage. This article deals with the choices the course organizer faces. It is argued that the role of course organizer or program director will benefit by being seen as "service management."…

Chronicles the evolution of management education for the nonprofit sector from the early 1980s, and discusses program design. No one dominant model has emerged, but four scenarios for future development of the field are explored: integration with business administration; integration with public administration; development of a separate field of…

As part of a nationwide effort to professionalize the role of sheriff, this manual is designed to aid sheriffs who are in the process of planning or conducting a training program. In chapter 1 eleven specific objectives are identified for a department giving a training program: (1) to provide each deputy with the ability to function by himself;…

The annual evaluation of a Texas regional resource center is presented. The center provides training and technical assistance for school district personnel participating in programs for limited English proficient (LEP) students. Federally funded and housed in the Southwest Educational Development Laboratory, it serves 800 school districts with a…