The flexibility of managing the Independent Campus program has implications for organizational change in higher education and requires Change Management Competency (CMC) to achieve change goals. This research aims to apply the ADKAR model to create a CMC profile for study program directors. This type of research is a survey. The research sample…

This Problem of Practice study explored and synthesized the lived experiences of specialized project managers as they grappled with the challenges of aligning technical and people-centric change. For these individuals within a fast-growing organization in a complex and rapidly evolving higher-education marketplace change is mandatory and…

This report by Paul Woodgates explores change initiatives in higher education institutions, considering why they are needed and why they are difficult to deliver. He outlines how universities should carefully design change projects to maximise impact and likelihood of success.

During the COVID-19 pandemic, many undergraduate internships, including the National Science Foundation (NSF) Research Experiences for Undergraduates (REU) programs, were canceled or moved online. Although several studies have examined student success during the online transition, less research has examined how REU programs have changed from this…

Getting it Right from the Start (GIRFTS) is a research study that aims to implement a response to intervention (RTI) framework in early primary school (Foundation and Grade 1) to improve oral language and reading. RTI is a multi-tiered conceptual framework that supports student learning through delivery of high-quality classroom instruction, early…

The enterprise resource planning (ERP) industry is a billion-dollar software industry with two prominent higher education ERP companies bringing in a combined $14.27 billion the third quarter of their 2024 fiscal years (Oracle, 2023; Workday, 2023). ERP systems stemmed from materials resource planning (MRP) systems in the manufacturing industry…

In 2015, the American Association of Community Colleges (AACC) announced the AACC Pathways Project, a national initiative designed to support a cohort of community colleges to implement and scale whole-college guided pathways reforms. Thirty community colleges from 17 states were selected for the project and embraced the challenge of redesigning…

This "Building Capacity for Change" "playbook" highlights practices and strategies that proved to be effective in supporting the rollout and implementation of certain programs under the New York State Department of Health's First 1,000 Days on Medicaid Initiative, a series of evidence-based reforms aimed at improving health and…

The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

Accountability mechanisms and processes have evolved with changes in statute. State Education Agency (SEA) accountability systems may exhibit characteristics of compliance- and/or improvement-focused systems in light of requirements under the "Elementary and Secondary Education Act" (ESEA) and its reauthorizations under the…

This article provides insights into the utility of applying theories associated with the complexity sciences to engaged research. The article reflects on a 4-year health-related engagement between the University of Limpopo and the Waterberg Welfare Society in the Limpopo Province, South Africa. The introduction presents the focus of the…

Using a stratified random sample and real-time virtual focus group sessions, we evaluated the regional administrative model, addressing personnel supervision, program direction, financial management, and administrative leadership. We concluded that the regional administrative model remains a highly charged topic, there is no common understanding…

Despite the steady rise in online education and increasingly empirical studies on related learning technologies and technology support, there is considerable evidence that the field has not kept the pace with studies related to online education administrators (OEAs). Further investigation was needed into OEAs' practice of day-to-day administration…

The World Economic Forum (WEF) found that Botswana's information and communication technology (ICT) networked readiness index (NRI) had declined from position 89 in 2012 to 104 in 2015. A decline in Botswana's ICT NRI resulted in a modest gross domestic product (GDP) growth increasing from 4.2% in 2012 to 5.0% in 2015. The purpose of this…

Guided pathways reforms can take several years to implement at scale because they require a thoroughgoing redesign of a college's major functions, including: (1) organizing programs into career-focused meta-majors to enhance student recruitment and exploration and program improvement; (2) mapping clear paths to degrees, employment, and further…