The demand for flexible online learning models, fueled by technological advancements and exacerbated by the COVID-19 pandemic, has necessitated creative solutions to support millions of students enrolled in online programs. Higher Education leaders, faced with this growing demand and lacking expertise in online learning, have turned to outsourced…

Project Management (PM) tools and concepts are being adopted by a growing number of organizations. Consequently, numerous U.S. universities/colleges offer a wide variety of graduate degrees designed to complement existing certifications through organizations such as the Project Management Institute (PMI). This paper explores current graduate PM…

Strong project management is increasingly recognised as essential to achieve impactful outcomes in externally-funded research projects hosted in Higher Education Institutes (HEIs). However, the characteristics of research project management, and how it differs from project management in other environments, have not been sufficiently explored. Key…

This study provides an overview of efforts to improve experiential learning outcomes by integrating the curriculum of an upper-level Project Management (PM) course with an Introductory Programming (IP) course using a game-making project. Students in the PM course applied PM methods and techniques while supervising teams of students in the IP…

Assessment practitioners are well aware that evidence of learning improvement in higher education is scarce. A Learning Improvement Community has been created to promote learning improvement. Recently, this group created a "Readiness for Learning Improvement Tool." Given learning improvement projects are resource intensive, this tool was…

The flexibility of managing the Independent Campus program has implications for organizational change in higher education and requires Change Management Competency (CMC) to achieve change goals. This research aims to apply the ADKAR model to create a CMC profile for study program directors. This type of research is a survey. The research sample…

The purpose of this study was to discover what defines a writing center by interviewing directors of writing centers in the Southern Appalachian area. This qualitative study was based on a single round of recorded telephone interviews with 13 writing center directors who meet the criteria for inclusion in the study. Many researchers have written…

This mixed methods study explored co-curricular student leadership development programs that included intercultural learning and were designed for international students studying at higher education institutions in the United States. The study aimed to better understand: (a) common program characteristics; (b) program administrator perceptions;…

The contemporary complex settings under which research and innovation (R&I) activities are executed in academic institutions calls for the definition of suitable management and administration approaches. To this end, (1) the existing literature on the management of R&I projects in the academia is reviewed; (2) major specificities of…

The aim of this dissertation is to analyze the emergence and development of study abroad program providers as a distinct model of study abroad program through archival research and interviews. This particular focus will allow scholars and international educators to understand how program providers emerged, evolved, and responded to the changing…

This Problem of Practice study explored and synthesized the lived experiences of specialized project managers as they grappled with the challenges of aligning technical and people-centric change. For these individuals within a fast-growing organization in a complex and rapidly evolving higher-education marketplace change is mandatory and…

Mentoring programs focus on providing effective mentoring to mentees for a successful career in academia. However, the effectiveness of mentoring relationships cannot be guaranteed despite the best intentions and efforts of the mentoring program management. Literature suggests that the effectiveness of mentoring relationships depends on multiple…

The purpose of this study is to explore the perceptions of academic student support program leadership regarding best practices, experiences, and behaviors that influence their work toward retention and graduation efforts. Three research questions resulted from the study's purpose: (a) What are program directors' perceptions regarding their…

Online program managers (OPMs) are third-party companies that work with colleges and universities to develop, launch, and deliver online learning. The prevalence of OPMs, however, has important implications for higher education program quality and transparency. In the final piece of our four-part series, higher education scholars establish a…

A study abroad program can be a transformative experience for students, but these programs rely on the support of program leaders who play a crucial mentoring role. Program leaders can also learn from their experiences abroad, but their experiences are less studied than those of students. To better prepare future program leaders, this paper…