This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…

This paper reports on a study in which case studies of two adult writing programs in northeastern Ohio were developed to identify and describe elements that make up the programs. Data was gathered through obtrusive observation, interviews, and questionnaires. Both programs had been on going for at least 5 years. The "Geauga Writers…