When librarians at Oklahoma State University (OSU) began creating services to support data intensive research they found plenty of published guidance about doing surveys and outreach to get started. However, they also found that offering the prescribed workshops and consultations didn't assure that researchers would use them. A Sparks! grant from…

This research study investigates the behaviors, knowledge, and skills necessary for academic library outreach work. Through a review of published literature, job advertisements, and a survey of library practitioners conducted in the fall of 2020, the authors define and prioritize 18 competencies for outreach. Hiring managers, LIS instructors, and…

This article presents a case for the benefits of knowledge exchange in the academic library. The authors define knowledge exchange and use the concept as a framework for describing a peer learning experience rooted in best digital practices education. Their partnership enabled the authors to extend their professional roles while developing…

In highly dynamic, service-oriented environments like academic libraries, much staff time is spent on initiatives to implement new products and services to meet users' evolving needs. Yet even in an environment where a sound project management process is applied, if we're not properly planning, managing, and controlling the organization's work in…

As combinations of place-based, blended and fully online education proliferate, so do options for support and services. Aligning with regional accreditation criteria, the Sloan-C Quality Scorecard for the Administration of Online Programs is a useful way for institutions to measure and compare the quality of social and student engagement and…

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

Archivists have begun to rethink the way that they present finding aids to patrons online. They are utilizing user studies to gain a better understanding of what information patrons expect to find and are investigating how to utilize Web 2.0 technologies to better meet patron needs. This article examines how the L. Tom Perry Special Collections is…

This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…

Since the publication of its first edition in 1965, this book has been a standard resource for setting up and managing cutting-edge small public library facilities. Completely revised and updated, this fourth edition continues that tradition with many more figures (28 in this edition), case studies and sample policies, and new content on grant…

This book, written by a number of library professionals, familiarizes the reader with the motives for and purposes of evaluation and the major contexts and models for evaluation and provides explicit examples how evaluation projects have been and can be carried out in a variety of library contexts. The strategies in this book grew from the S:OLE…

Winners of a national contest for cost-cutting in campus maintenance, institutional planning, and program administration and the nature of their innovations are reported. (MSE)

Changes in information technology threaten the traditional role of the college library on campus. Library administrators must position the library politically as well as technologically to play a central role in services, technology, and organization, and to enable the library to retain an integral place in the university's intellectual life. (MSE)

Intended as an orientation guide, this manual presents information on library network operations for use by staff and advisory council members of the Texas Library System. The first chapter describes the role of systems in public library development in Texas, with a delineation of the history of Texas library systems, a chronology of related…

Universities are entering the information age with outdated organizational structures. The college president's role is to establish a process promoting integration of new technologies, with each other and with the institution's mission, especially in the library. This means giving faculty tools to deliver the new instruction being asked of them.…

Intended to help academic librarians with practical information useful in the development of their own programs, these 12 checklists cover appropriate segments of the academic library instruction program: (1) elements of a model library instruction program; (2) assessing student needs; (3) assessing classroom instructor interest in bibliographic…