"Educational Leadership Program Coordinators: Partnership Creators Through Social Connectedness" is an edited volume of chapters which focus on the social bonds and connections formed as program coordinators develop partnerships with K-12 school districts, other higher education institutions, and agencies which support learning in…

This case study explores a partnership within an events management topic. Students were encouraged to take ownership over the creation and operation of an event held on the university campus. The topic lecturer provided guidance throughout the process and liaised with the students to define the assessment and the marking rubric for the event…

Advocates for student voice in higher education believe students should have the right and power to engage in much of the decision-making traditionally dominated by instructors or administrators. This qualitative study examines the role of student voice in the evaluation of textbook quality. Evaluators included two graduate students enrolled in a…

Enterprise resource planning (ERP) projects, a type of complex information technology project, are very challenging and expensive to implement. Past research recognizes that escalation, defined as the commitment to a failing course of action, is common in such projects. While the factors that contribute to escalation (e.g., project conditions,…

Adult degree programs have been seen as a win-win solution for private colleges and adult learners, but their innovative and often-entrepreneurial postures are not a natural fit with governance structures in more traditional institutions. Through narrative and illustrative vignettes, this chapter presents an overview of efforts employed by some…

Established in 1940, Lady Gowrie Child Centres in Australia provide integrated early childhood programs and develop and share project work, information, resources and training at local and national levels. While changes in social policy compromised their provision of integrated programs, the centre in Adelaide has made real strides towards moving…

Describes adapting an organizational technique used by cartoon animators to camp planning. A story board is a bulletin board on which are posted tasks on file cards. Columns for "to do,""doing," and "done" make it easy to track progress, add and save information, involve other staff members, set priorities, organize…

A problem-oriented approach originally designed for patient record keeping by Dr. Lawrence Weed was adapted to facilitate decision making by administrators of student health care services at the University of Southern California. A description of the approach is given, and reactions of staff members are described. (PP)

This paper explores the dynamics of managing collective problem solving and decision making, and the application of tools and strategies to deal with the emergent complexity of systems in which educators work. Schools and educational programs are complex adaptive systems that respond to changes in internal and external environments. Functioning…

Three models for college and university decision-making about scarce resources are outlined: (1) shared governance, (2) corporate management, and (3) total quality management. Two underlying principles of all the models are, first, that faculty are the heart of the institution and, second, that successful institutions are governed through the…

Outcomes of the local school-based management (LSBM) plan, implemented by the District of Columbia public schools in 1989, are presented in this report. The 17 participating sites included 2 senior, 3 junior, 1 extended elementary, 9 elementary, and 2 special education schools. Data gathered from structured interviews with 12 of the participating…

Focusing on problem-solving organizational structures, this report traces the history of the community education project of the Austin (Texas) Independent School District, which sought to involve neighborhood communities in the education process. After a brief profile of Austin, the report describes how the project started in a poor inner-city…

Total Quality Management for camps involves establishing ongoing assessment of campers' and parents' needs, marketing the capabilities of the organization, applying input of key staff members, and constantly making program improvements. This approach calls for discretionary decision making at all levels, and empowers staff to enter into the…

To integrate support staff into the camp community and encourage them to work effectively with the program: give support groups positive names; make service staff partners in camp; develop effective operating practices; maintain open communication; free staff from roles and labels; recognize support staff's contributions; and build team spirit.…

Lists skills identified by the Leadership Development Task Force as being critical skills for a leader. Discussion focuses on information managing skills, including problem solving, decision making, setting goals and objectives; project management; and people managing skills, including interpersonal communications, conflict management, motivation,…