Four viewpoints concerning the cost of a computerized guidance program are explored: (1) that of the software publisher; (2) the business manager at the agency which plans to computerize; (3) the technical expert, or hardware specialist; and (4) the counselor. (CT)

As a solution to the problem of serving large numbers of students with a small staff, the Community College of Rhode Island (CCRI) has adopted three new technologies to advise and register students and respond to telephone inquiries. The first of the technological innovations is TELUS, a telephone voice response registration system offered as an…

Intended for planners and providers of welfare-to-work and other employment and training programs, this guide explains the steps entailed in conducting a cost analysis. The following topics are discussed in the book's six chapters: use of cost analysis before programs and during their implementation; basics of conducting a cost analysis (issue of…

Sixty-five cost reduction efforts on college and university campuses are described, as part of the Cost Reduction Incentive Awards Program sponsored by the National Association of College and University Business Officers and the United States Steel Foundation. The incentive program is designed to stimulate cost-effective ideas and awareness of the…