Describes the Connecticut Unit of Service System, a unified system for quantifying services and service delivery that is administratively useful in monitoring and allocating resources. Includes a Relative Value Scale which incorporates staff time and related work to allow a comparison of inpatient and outpatient service. (JAC)

Describes and evaluates a model for agency-based staff development training for a county mental health unit. Concludes it can be a useful way to identify and resolve problems. (Author/MCF)

Describes a process that measures the varying performance of county mental health systems in achieving goals. Performance and relative need are then used to make differential allocation of state funds for services. The process reinforces attempts to meet goals, and has lowered the gap in per capita funding. (Author/JAC)