The implementation by Indiana State University of a machine-readable photo ID system for their food services prompted an investigation into the available alternatives and requirements for a more efficient all-University ID card system. The new ID system is described. (AUTHOR/MLW)

The University of California, Berkeley addressed the high demand for computer network access and the need for off-campus Internet access by developing and distributing a comprehensive software and service package for open access and by establishing a partnership with a commercial Internet service provider to gain pricing advantage and…

Babson College (Massachusetts) responded to expanded campus computer use and resulting demand for support services by developing service delivery tailored to user groups' needs. Resources devoted to this effort have grown dramatically, and include help desk and dispatch support, program of technology specialists, evening support to residence…

Hofstra University (New York) contracted with a vendor to provide a student information kiosk system on a campus computer network that would improve and enhance delivery of student services. Installed in under two months, the system has quickly addressed some persistent challenges, including easy access to information and security. (MSE)

Working with users through an "information center" offers an alternative to formal application systems development, and the backlog of application development projects has made this approach attractive at many institutions. Guidelines used at Loyola University of Chicago are presented. (Author/MLW)

The nature and source of problems in distributing access to student data, the strategies adopted for dealing with them, five successful applications implemented by the Office of the Registrar in cooperation with the Information Center, and lessons learned from these projects are described. (Author/MLW)

By viewing individual communication services (voice, data, cable) as strategic tools in a communication infrastructure, Boston College (Massachusetts) was able to create an electronic communication environment with superior services at drastically reduced cost. The system provides voice, data, and cable access to every residence hall room,…

The department of computer services at Miami-Dade Community College (Florida) limits its monthly newsletter to one page and follows specific guidelines about content and format. The publication is used for communication, public relations, and recognition. This streamlined approach allows for efficient and consistent communication. (MSE)

Examines theoretical and methodological tools that can help college faculty design flexible learning environments that incorporate new technologies to meet individuals' needs and course or curriculum goals. Outlines principles from research in learning styles and strategies, comparing traditional in-class techniques and technology-enhanced…

Recently the University of Wisconsin-Madison merged three existing but disparate technology-related units into a single division reporting to a chief information officer. The new division faced many challenges, beginning with the need to restructure the old units into a cohesive new organization. The restructuring process, based on structural…

In planning for institutionwide access to information, Cornell University's information services focused on providing access to usable, sharable data from the university's legacy systems, keeping the interface as transparent as possible. A development strategy and user modules were designed that could be transferred to a variety of institutional…

The strategies and rationales used at the University of North Carolina, Chapel Hill, to develop a policy framework for electronic information management are discussed. The framework articulates the electronic rights and responsibilities of the university community and the public. A copy of the current policy statement is appended. (Author/MSE)

Development of Arizona State University's computing architecture, designed to ensure that all new distributed computing pieces will work together, is described. Aspects discussed include the business rationale, the general architectural approach, characteristics and objectives of the architecture, specific services, and impact on the university…

The academic computer center at Winthrop College employs students as assistants and support personnel. Issues to be considered when employing students in both essential and non-essential positions are discussed and some of the advantages and disadvantages of the practice are assessed. (Author/MLW)

The University of Phoenix (Arizona) is a private, for-profit institution whose mission is to provide education for working adults only. Through innovative methods, including distance education, teleconferencing, and directed study, it offers access in all 50 states and foreign countries. Strategic planning and establishment of networking…