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Rudolph, Jacquelyn T.; Howard, Nancy Lee – CUPA Journal, 1996
The evolution of an award-winning Total Quality Management (TQM) program for administrative and academic staff development at Oregon State University is chronicled. Special attention is given to application of TQM for faculty and corporate interaction, instructional improvement, and curriculum development. Special challenges for implementation of…
Descriptors: College Administration, Higher Education, Management Systems, Personnel Management

Wallace, William H., Jr. – CUPA Journal, 1995
Kennesaw State College (Georgia) has developed initiatives to enhance leadership and team-building skills of classified employees. The programs include a staff leadership training course, open to 20-24 employees annually, and the Staff Training and Orientation Program (STOP) to provide new employees with information about the institution in an…
Descriptors: College Administration, Entry Workers, Higher Education, Job Skills

Rozanski, Maryann – CUPA Journal, 1996
A staff development program at California State University at Long Beach trains faculty and other personnel to participate in earthquake-related search and rescue operations on campus if needed. Vendor-trained staff members prepared a campus training program in emergency operations, fire suppression and protection, casualty assessment, urban…
Descriptors: Case Studies, College Administration, College Planning, Earthquakes