The efforts of five Bowling Green State University (Ohio) graduate students to design, develop, and implement a student retention training program using graduate assistants are described. Special techniques used to train participants and lessons learned in the process are noted. (MSE)

The planning, piloting, implementation, and evaluation of Brigham Young's telephone-operated, voice-response student registration system is described, and guidelines for developing a similar system are suggested. (MSE)

An August 1996 conference on innovation in college student services is described, including discussion of the University of Delaware's student services model, common factors in program development identified by participants, common barriers, and the innovations undertaken at a number of diverse higher education institutions around the country.…

The precollege program in the sciences at the University of Iowa is described, along with program developments during its history, aspects of interest to other institutions, and issues for institutions to consider in starting a similar program. (MSE)