As a CIO leading an IT department through change and reorganization, the author developed the Enterprise Compass--a four-point guide to reaching goals and focusing achievement. The Enterprise Compass directs staff to look forward to future accomplishment, back for performance assessments, across campus for better understanding of practical working…

Most large enterprises now have some type of portal to organize their internal information services. Few, however, have the long history of the SPIKE project at the University of Pennsylvania's Wharton School. Originally developed during the 1994-1995 school year, SPIKE was an intranet information portal before the term "information…

With the infusion of technology into all aspects of daily life, students are becoming more and more adept at using technology as an educational resource. Many faculty, however, are not keeping pace with their students. Additionally, faculty feel increasingly unprepared to integrate technology into the classroom. Many institutions of higher learner…

Over the past decade, many colleges and universities have invested heavily in information technology in the belief that it would enhance learning and enrich the student experience. Several recent high-profile reports and articles, however, argue that most investments in technology have not paid off. Part of the reason for this pattern of failed…