New communication technologies are changing the way we work and communicate with people around the world. Given this reality, students in Higher Education (HE) worldwide need to develop knowledge in their area of study as well as attitudes and values that will enable them to be responsible and ethical global citizens in the workforce they will…

In this article, Naouel Zoghlami draws on needs analysis as a fundamental approach to inform the design of a professional English curriculum at the Cnam, a unique French research institution of higher education dedicated to lifelong learning. While needs analysis is still not widely used in the development of English for specific purposes programs…

With the recent developing trend of redefining 'culture' across disciplines in intercultural and foreign language education (Corbett, 2003; Shaules, 2007; Spencer-Oatey & Franklin, 2010), it is widely agreed that culture requires a broader definition to improve the teaching and learning of it. Wilkinson (2012) suggests "a redefinition of…

With the present situation of economic globalization, simple inter-flows of information within and between countries have become standard to meet the development needs of college and university students, who now require and demand intercultural communication to improve their understanding of the globalized world. In recent years, online platforms…

This text presents the results of surveys and interviews of Former Students (FSs) who have taken part in a teacher education course that began in 2004 (still on-going) and that includes Virtual Exchange (VE). The study aimed to look at the impact of two teacher education courses, imparted collaboratively between geographically-distanced…

This chapter will describe the ways wikis can benefit students, teachers, and administrators as well as provide examples of ways they can be used in the language and culture classroom for Virtual Exchange (VE). It will specifically examine how the tool was used for a collaborative research paper and explore how students can think critically to…

This chapter examines practical issues regarding Virtual Exchanges (VEs) for educational purposes in the university context and covers language use, cultural differences, time management, teacher collaboration, technology-related issues, assessment, and context specific factors. It charts the establishment of three academic collaborations between…

As stated by Valero-Garcés (2006, p. 38), the new scenario including public service providers and users who are not fluent in the language used by the former has opened up new ways of linguistic and cultural mediation in current multicultural and multilingual societies. As a consequence, there is an ever increasing need for translators and…