A method of training used by the Applied Physics Laboratory of John Hopkins University to upgrade the skills of mail clerks to enable them to fill clerk typist positions is recounted and its adaptability pointed out. (AJ)

Outlines a procedure for designing an industrial skills training program in which the trainer prepares a job analysis by actually learning about the job duties and equipment; writes instructional objectives for each equipment section; and combines sets of job photos, scripts, objectives, and other information into a study guide for trainees. (MF)