The Internet is creating exciting opportunities for universities and their stakeholders. Universities are experimenting with different modes of education. E-learning is one such mode, where students can learn from any place at any time, as long as they have an Internet connection. A course management system (CMS) facilitates e-learning, making it…

Brigham Young University (Utah) has addressed the need for maintenance and support of distributed computing systems on campus by implementing a program patterned after a national business franchise, providing the support and training of a centralized administration but allowing each unit to operate much as an independent small business.…

The experience of Stanford University (California) in developing the institutional image it portrayed on the World Wide Web is discussed. Principles and practical suggestions for developing such an image through layout and content are offered, including a list of things not to do on a Web page. (MSE)

A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

At Southern Methodist University (Dallas, Texas), the emphasis in computing and information services has been shifted from dividing resources between administrative and academic computing to combined central support for microcomputing. A universitywide computer planning and policy committee and a college computer coordinator acting as liaison…

A recent survey of cocurricular transcript programs revealed that transcript programs come under a variety of titles and are more common in smaller institutions. (MLW)

The University of Delaware developed an intelligent mail server to provide easy, inexpensive access to institutional information for faculty, staff, and students on any node, machine, or operating system on the campuswide computing network. Security concerns have been addressed. The small investment has returned immediate benefits. (MSE)

Electronic methods of transacting and managing business represent the future of college and university services. With proper planning, an all-campus card program offers many benefits and full cost recovery. The extensive Duke University (North Carolina) smart-card program illustrates the flexibility, utility, and cost-effectiveness of the concept.…

Constrained by limited funds but concerned about lack of access to the Internet, Mount Hood Community College (Oregon) opened an account for the business and computer technology division with a commercial provider. Lessons learned about usage hours, limitations, access, modem speed, telephone line usage, and training are detailed. (MSE)

San Joaquin Delta Community College has created a graphic, electronic office environment called "Virtual Desk" to operate on employees' desktops. It is a front end to the computer network depicting a desk on which are mounted a calculator, spreadsheet, notepad, calendar, word processor, electronic mail, and file drawers and bookshelves.…

By viewing individual communication services (voice, data, cable) as strategic tools in a communication infrastructure, Boston College (Massachusetts) was able to create an electronic communication environment with superior services at drastically reduced cost. The system provides voice, data, and cable access to every residence hall room,…

The University of Rochester's experience with online analytical processing (OLAP), part of its executive information system, is reported. The server, a multiuser, local area network (LAN)-based database loaded from legacy systems or a data warehouse, can rapidly manipulate and display data, and allows quick creation and changing of analytical…

The Pennsylvania State University national alumni admissions program involves alumni in direct recruitment of undergraduate students. This is a major service to the institution, increasing friends of the college and contacts with organizations, clubs, local high schools, and prospective students. Most important, it provides local contacts for…

A California State University study of alternative job design approaches in the university's information technology community is described. The study was designed to develop a job design approach that could adapt to changing skill requirements, promote continuous acquisition of skills for knowledge-based employees, and improve organizational…

The Colorado School of Mines' experience illustrates that with good planning and enough money, a small university can provide a high level of waste management service, complying with government regulations. Considerations in developing the plan include a segregation scheme for incompatible materials, vehicle selection, and costs of ongoing…