The increase in size and number of multinational corporations requires programs for training their personnel in intercultural communication emphasizing development of skills necessary for cultural adaptation and a "universal" perspective. Currently, intercultural training is either nonexistent or emphasizes mastery of language with…

Describes a pilot program that provides basic communication skills and assertiveness training in a supportive group environment and addressed some of the problems of battered women. The women who participated in the program reported that they had been helped. (RC)

Evaluated the effectiveness of a structured educational program to train premarital couples in communication and mutual problem-solving skills. Couples (N=26) participated in a problem-solving training program, while similar couples (N=28) participated in a relationship discussion group. The problem-solving group showed a greater increase in…

The author describes a three-step technique for helping couples communicate better with each other. This technique involves an acknowledgement of verbal renunciation of the right to vent anger through fighting, and a request for help. (Author/HLM)

A program for improving documentation at the systems division at Allen-Bradley is sketched in this paper. Following introductory material about starting the program, the paper outlines the two main projects that were involved: (1) a management study of the Allen-Bradley manual writing process, which addressed problems with the content and…

This counselor training program is based on the self-management concept which has been "field-tested", and which focuses upon trainee behaviors and is committed to self-directed change. Program participants were assigned to learning labs of six to eleven students where they worked in triads on a communication skills approach to interpersonal…

The scores of the officers who had undergone the training program demonstrated a significantly higher knowledge of life skills, a stronger sense of self-confidence, and a somewhat lower dogmatic attitude. (Author)

Describes the employment interview as a communication situation in which skill in communication is the important determinant of success. Presents a workshop format that focuses attention on interview communication skills. Discusses what makes a competent communicator and describes possible workshop components and their integration into successful…

In an effort to prove that mental health services can be lay administered, a training program was implemented in the rural areas of Cedar County (October 1972-April 1973) and Iowa County, Iowa (October 1973-May 1974). Recruited via personal or telephone contact, 20 trainees were selected who demonstrated they: were good listeners; did not impose…

The author describes the behavior modeling program for supervisors at St. Luke's Hospital in New York City. The program involves writing scripts to model supervisory behavior in problem situations, videotaping the behavior, and evaluating supervisory learning from before-and-after tapes. (MF)

By using psychodrama techniques in inservice programming, improvement in communication among members of the school community occurs. With modification the psychodrama approach can be used with inservice teachers and administrators to improve self-realization and communication. A program using psychodrama techniques is described in the article.…

A suicide intervention training program is described which was developed as a three and one half hour presentation to small groups of paraprofessionals or professionals who might serve as telephone hot-line staff members. Theoretical assumptions upon which the program is based are listed in the areas of communication-skills training models, crisis…

This training guide is designed to prepare high school students to assist school counselors in incorporating career guidance and job training skills into an ongoing high school guidance curriculum. The materials focus on training students to listen to the problems and concerns of other students, to provide career information, to learn…

Describes the process by which trainers designed and ran an employee clerical skills programs and prepared modules, such as communication skills and creative thinking/problem solving, to be included in courses where needed. The flexibility of this learner-centered training was more effective than any standard course or package. (MF)