In early 2004, the Hilton Hotels Corporation (HHC) required that all of its hotels (both owned and franchised) install high-speed Internet access (HSIA) in all of their rooms by June 2004. This case focuses on how one of its franchise properties located on the northern gulf coast of Florida (the Hilton Sandestin Beach Golf Resort &…

The Open Education Faculty Students Centers have been offering many services to students in Turkey since 1982. Building up bridges between students and faculties, student centers have had technological improvements since 1998 and thereafter quality of services have been increased and services given to students at the student center have been…

The idea of setting up a computer center in the Creighton University English department was conceived in 1982 shortly after the department chair purchased his first computer. A committee on the relationship between the computer and English composition was established. In 1987, a proposal for 30 computers and 15 printers was turned down by the…

Fourth-graders in Oklahoma City used the Internet to find an expert to identify a 75-pound Pleistocene-Era mammoth femur they found in a nearby river. A superintendent explains how his technologically backward district wired its schools for Internet learning and facilitated genuine instructional improvement. (MLH)

The process that Kenyon College (Ohio) used in researching development of a campus-wide information system (CWIS) is outlined, and the most important issues to be considered in launching a successful CWIS are identified, including resources, needs, ownership, access, personnel, content, policy, design, staffing, marketing, and ongoing development.…

The Intermountain Community Learning and Information Services (ICLIS) project was begun in 1985 to provide rural communities in Colorado, Montana, Utah, and Wyoming with greater access to information and educational programming. Computer centers were housed in nine rural public libraries to provide services related to literacy, career guidance,…

Babson College (Massachusetts) responded to expanded campus computer use and resulting demand for support services by developing service delivery tailored to user groups' needs. Resources devoted to this effort have grown dramatically, and include help desk and dispatch support, program of technology specialists, evening support to residence…

Outlines lessons learned by the University of Wisconsin-Stout in implementing two distance education programs, a technology program using interactive television and a hospitality program using Lotus Notes to deliver courses. Topics discussed include program concept vs. technology as stimulus for innovation, program planning/administration,…