Describes the programs and courses of the sales training department at British Airways from induction to management level. The staff uses one of the largest commercial computer facilities in the world to provide seat reservations, fare quotations and tickets, hotel reservations, and tours. (MF)

Though not comprehensive in scope, the guide presents credit recommendations and descriptions of over 600 courses sponsored by 38 government, industry, business, and labor union noncollegiate organizations, providing information for educational officials to consider when granting credit to students for learning acquired in noncollegiate programs.…