In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…

With less staff time and more things to do, providing consistent and thorough training is sometimes a challenge. In order to streamline training and provide for more effective communication among staff and student assistants, a Blackboard course was created to provide a graded, self-paced, and interactive training tutorial. The tutorials were…

Tutoring systems become complex and are offering varieties of pedagogical software as course modules, exercises, simulators, systems online or offline, for single user or multi-user. This complexity motivates new forms and approaches to the design and the modelling. Studies and research in this field introduce emergent concepts that allow the…