It has become accepted wisdom that there is a shortage of leaders in the library profession. A number of leader and leadership development programs have emerged in Australia, Canada and the United States that attract interested participants, yet what is the core purpose of these programs? Do they work? Review of leadership programs reveals that…

This excerpt from "Managerial Engineering: Techniques for Improving Quality and Productivity in the Workplace" describes the development, objectives, and use of On-Error Training (OET), a method which trains workers to learn from their errors. Also described is New Joharry's Window, a performance-error data analysis technique used in…

Changes in the composition and attitudes of the work force have resulted in increased interest by employers in formulating and implementing career development efforts for their employees. Surveys have revealed: companies believe that career development efforts enhance employee performance and improve utilization of talents; most organizations have…