Quantitative literacy is an essential twenty-first century skill that universities are heavily invested in teaching to students. The social sciences play an important role in these efforts because they attract students who might otherwise avoid data and mathematically oriented courses and because they ground quantitative reasoning in political and…

Students with low-incidence disabilities frequently receive less than optimal psychoeducational services because the specialized tests and instructional materials required to meet their idiosyncratic needs often are unavailable due to budget constraints, inadequate training of school personnel, and the difficulty school personnel have keeping…

When working with immigrant and refugee audiences, art museums can be unique sites of engagement, healing, and language acquisition through art-making experiences and in-gallery activities. Furthermore, museums can close the gap between service provider and cultural institution by building sustaining relationships rooted in long-term collaboration…

This article describes the use of scenarios as a tool to assist a large distance learning library service in its strategic planning. Through a description of the scenario process from beginning to end, the authors detail the steps that the library director and the consultant took initially; their missteps; and the successful conclusion. This study…

Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…

This article provides a case study of how the University of Nebraska College of Law and Schmid Law Library use "buttons" to manage Law College faculty members' and librarians' online presence. Since Google is the primary search engine used to find information, it is important that librarians and libraries assist Web site visitors in…

The 21st-century student is highly technological. In order to encourage and enable the technologically advanced students, the authors wanted to develop a technology equipment service in the library at Texas A&M University-Commerce. They had an idea of what they wanted to accomplish but were unsure of how to get started. They started a small…

Colorado school librarians are in the midst of a crisis. According to a 2009-2010 survey of public schools in Colorado, just 23% of elementary schools have an endorsed librarian, while 37% of middle schools and 32% of high schools report having an endorsed librarian. This report also shows how these percentages have dropped in just a two-year…

The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes…

There have been substantial changes in the labour market over the past few years and survey results indicate 60% of staff will leave public library service over the next decade. While this creates opportunities for library staff, limited training budgets and a focus on compliance and specific library skills training have led to a gap in the formal…

This case study investigates how a team of librarians at Nova Southeastern University (NSU) worked together to assess and optimize their library's current instructional videos in order to create a mobile-first video hosting platform, known as LibraryLearn. Instructional library videos serve as invaluable resources for students who are not present…

In this article, Oakmont Regional High School (Ashburnham, Massachusetts) librarian Jeffrey Aubuchon describes how the school library is developing a new classification scheme called the Spartan system. This system seeks to mirror instructional practices at Oakmont. The major divisions of the collection will be drawn around academic departments…

The school library profession has begun to develop a reputation for tech-savviness. Several school librarians are nationally recognized technology leaders and present at conferences where instructional technology is at the forefront. Unfortunately, while school librarians have done a wonderful job of marketing their technological expertise in the…

The Authors@UF program series emerged to showcase the scholarship and creativity of faculty, creating an intellectual forum within the academic library, and providing informal, extra-curriculum, academic engagement between students and faculty outside the classroom. This article identifies steps to launch an author program, and considerations in…

Four librarians from Irish university libraries completed the U.K. Future Leaders Programme (FLP) in 2010. In this article they recount their experience and assess the effect of the programme on their professional practice and the value for their institutions. The programme is explored in the context of the Irish higher education environment,…