College Promise programs are thriving in California, and with the continued growth comes a need to understand the features of these diverse efforts and the perspectives of the communities in which they exist. In 2018, the James Irvine Foundation supported California College Promise Project (CCPP) at WestEd to study the College Promise landscape in…

In Europe there is no common quality assurance framework for the delivery of guidance in higher education. Using a case study approach in four university career guidance services in England, France and Spain, this article aims to study how quality is implemented in university career guidance services in terms of strategy, standards and models,…

Approximately half of students at the community college level leave the institution before degree completion. Community college students are more likely than four-year students to be first-generation students, attend school part-time, be less prepared academically, work full-time, have family responsibilities, and have entered college later in…

This paper is a case study of a Master of Library and Information Studies degree program online option that has been unusually successful in retaining and graduating students. Design characteristics of this program that has maintained a retention rate of over 90 percent over five years are described and mapped to the literature on distance…

In August 2005, Hurricane Katrina, the worst natural disaster in the history of the United States, forced the fall semester closure of Tulane University in New Orleans, Louisiana. In the aftermath of this unprecedented storm, the Tulane leadership set forth a plan for renewal to secure the survival, recovery, and sustainability of the institution,…

Texas A&M University is a research extensive institution located in College Station. More than 45,000 students attend the university (about 20% are graduate or professional students). Academically, the university is known for its engineering, business, and agricultural and veterinary medicine programs, although there are more than 150 programs…

Founded in 1821, Widener University is a two-state (Pennsylvania and Delaware), four-campus, eight-college private institution serving approximately 6,700 students. Following arrival of the new senior vice president and provost in 2004 and subsequent reorganization of vice presidential responsibilities, Student Affairs is now led by a dean of…

This document describes major examples of trailblazing and pioneering efforts that are playing a role in designing new directions for student support. The work is being carried out at school, district, state, and national levels. The endeavors are grouped into three categories: (1) places where broad-based systemic changes are underway, (2) places…

Why should service learning be placed within student affairs? What special skills can student affairs professionals bring to service-learning program implementation? How can administrators use this program to promote strong student affairs-academic affairs collaboration? This article discusses a "best practices" model that is working…

Universities are quickly moving from brick and mortar toward online classroom settings. The online setting provides students with increased accessibility and flexibility to attend classes they would normally be unable to attend. Unfortunately, for those students who never attend classes on campus, many campus resources are not accessible. Students…

As an informational aid for institutions interested in initiating displaced homemaker projects, this manual describes the development and operations of Hagerstown Junior College's Office of Displaced Homemaker Services. The manual's introduction outlines the specific objectives of the office, which was created to provide support services and/or…

To identify the instructional support needs of students with psychological disabilities, the California Community Colleges established four model site projects at Santa Barbara City College (SBCC), Kings River College, College of San Mateo, and San Diego City College. At SBCC, the Disabled Student Programs and Services (DSPS) office coordinated…

Most campuses, recognizing the important role that student services play in learner success and retention, have a full range of student services in place to support their on-campus learners. Yet, many have failed to provide the same level of service to their off-campus learners who cannot come to campus. All students deserve access to a full array…