Mission statements, operating principles, and general philosophy statements for a human resources development department were drafted and readers asked to tell which of these philosophies, mission statements, and operating principles come closest to describing the way their training and development departments work. Results are presented and…

Presents an overview of advances in technology-based learning aids and how they can affect training. It discusses five modes of computer-aided instruction applications, creating your own programs, and four types of learner responses to anticipate. (CT)

Takes a look at the questions involved in designing customized training: What changes does management expect to see as the result of training? Who has information that must be included and excluded? How "customized" should the training be? and How will the training be delivered? (CT)

Describes the human resources department at West Virginia University. Discusses the training needs assessment project, formation of an advisory committee, targets for training, budget restrictions, department faculty and staff, faculty attitudes about the program, training sites, use of video-based simulation, and how the program is currently…

Planning details are suggested for producing a quality, cost-effective training video. Discusses choosing a video medium, writing the script, and deciding on production facilities. Tips to consider when hiring an outside consultant are also given. (CT)

The authors present a step-by-step approach to a phased-in career development model to help develop, restructure, evaluate, and implement a program. Steps include: examine existing practices; sell top management; communicate corporate philosophy; integrate the program; design workshops; and evaluate. (CT)