This booklet provides an introduction to evaluating a work force training program, both to assess its impact and to improve its effectiveness. The guide provides instructions for assessing a single training program, rather than a training department in a company or a training provider. It is targeted at small and midsized companies and the…

This booklet, which is designed as a how-to guide for training and development professionals, contains guidelines for developing and implementing work force education programs that include education, skills and training components. The rationale for work force education is presented. The general characteristics and limitations of existing programs…