Community mental health centers have been faced with mandates to introduce new programs or improve old ones often without the necessary information or expertise to implement such changes. Community mental health centers (N=39) were studied to identify the nature and extent of information use and factors related to information use. Experts visited…

A consultant is often an effective source of assistance for an agency undergoing change. Community mental health centers (N=80) randomly assigned to treatment and control groups were studied to determine the impact of problem-oriented consultation on problem solution, and the characteristics of both consultant and consultee which are critical in…