Presented in case study format, this report looks at different types of workplace literacy programs across Canada. It describes in some detail 10 particular work environments and the unique characteristics that have enabled each to offer quality worker education programs. Each case study provides information in these categories: profile (an…

Based on a research project that sought to train instructors to conduct action research in a real-life context, this handbook was created to help literacy instructors to use action research in workplace education programs. The handbook is organized in three parts. The first part describes action research as a type of practice-based research. It…