Describes a new staff performance management system at Case Western Reserve University (Ohio). The system involves three easy-to-use performance management forms for supervisory, technical, and clerical staff employees. The forms serve as both evaluation and work planning tools for both raters and employees. During a two-year pilot period,…

During a period of retrenchment, colleges and universities are increasingly developing employee assistance programs (EAPs) to help personnel cope with personal and work-related problems. Successful EAPs have top management commitment, have written policies and procedure, focus on employee performance, provide professional assistance, involve the…

A study investigated the attitudes of college and university employees concerning the recent privatization of dining services at three universities. Results indicate the employees saw the contractor, not the institution, as benefitting most from the changes. Employees had little understanding of the benefits of the arrangement to the university or…