Alumni administration in a one-person shop demands careful planning, written goals, and organizing time to meet specific deadlines. Established goals also provide a basis for evaluating programs. Annual events are seen as time savers. (MLW)

The Mills College Alumnae Admissions Representative program is described. Three priorities for developing a program are identified: setting goals, deciding on management, and establishing the scope of program. The selection of volunteers and their training are discussed. Recognition of volunteer effort is seen as especially important. (MLW)

Program reviews for alumni administration are advocated. Cooperative planning; creating a formal study committee for sorting out ideas, getting preliminary direction, reviewing past programs, and discussing possible changes; program evaluation; and encouraging change are discussed. (MLW)

Fifteen different institutions offer suggestions for managing small shops by: long range planning, setting priorities, organizing and systematizing, defining staff regimen, using outside help, and finding reinforcement through feedback and freely offered ideas. (MLW)