Many companies struggle with the question of when to take a manual training process online. For most, the internal conflict comes from a belief that the course development costs will be astronomical, making the process cost-prohibitive. However, the facilities expense and that of hiring qualified professors, combined with the rising trend of busy…

Discusses the benefits of summer internship programs for youths, with a focus on the "Los Angeles Times" program. Highlights the resulting personnel cost reduction and enhanced community reputation. Presents five tips for successful programs: (1) get interns excited; (2) teach technical and personal improvement skills; (3) train…

A mortgage services company conducted a cost benefit analysis of a computer-based training program for its payment application process. A test group showed a 21% increase in speed of making payments, an 81% increase in accuracy, a reduction of average training time by nearly 65%, and improved morale. Program design, development, authoring, and…