Management development programs have become almost a corporate must, many of the efforts to improve managerial capabilities fall far short of their goals. Fourteen proposals made here, which range from personalizing the program to building an ethical system, show how the structure and process of any development effort can be improved. (Author/BP)

In this first of a two-part article, issues to be considered and alternatives available in developing a performance appraisal program are reviewed and discussed. Topics covered include selecting an appraisal base and appraisal techniques, and determining appraisers and reducing individual bias. (TA)

The concept of quality circles is discussed. The authors explore company compatibility with Japanese management philosophy, a compatibility test, planning for the change to quality circles, need for a flexible design, and setting worthwhile goals. (CT)

Whether an organization's college recruiting needs require the services of one recruiter or an entire staff, an effective program will systematically address many concerns and consider numerous options as it progresses through the four stages inherent in any comprehensive process: needs analysis, program development, program implementation, and…

Three employee assistance programs designed to combat employee drug abuse are described and evaluated. The author also provides guidelines to consider when designing a substance abuse program: consult all departments that can make a contribution; keep abreast of technical support; and seek outside help if there is no help available within the…

The author suggests that training program developers be upfront about the training purpose, be sure the training creates a positive experience for trainees, consider not only what happens during the training, but what occurs before and after, and ensure that program content is something the trainees will choose to put into practice. (CT)

The article is an overview of the design of a Managerial Skills Development Program Model in an industrial setting which was based on adult education principles. Discussed are: program objectives and philosophy, educative environment, group commitment, group-centered action, program evaluation and revision, manager/instructor teams, and…

Describes a model designed to assist managers in identifying employees' specific and preferred skills. These skills are broken down into four categories: creators/developers, implementers, managers, and marketers and promoters. Application of the model is discussed, along with ways to utilize preferred skills. (CT)

Training needs analysis, training program planning, pilot sessions and their evaluation, and follow through sessions on a continuing basis are examined, using an approach applicable to an outside or inside trainer. (LH)

A continuation of a two-part article about performance appraisal programs, this part examines program design and implementation. Topics covered include a systems approach, designing forms and establishing procedure, and maintaining the program. (TA)

Discusses how to improve the effectiveness of staff meetings. Suggests important considerations: determining whether a meeting is needed, determining its purpose and objectives, developing the agenda, timing, facilitating group discussion, keeping and distributing minutes, and evaluating effectiveness. (CSS)

Focus is on the Agway (a farm supply and food marketing cooperative) retail store system in this informational case history and how-to approach for designing, developing, and implementing a formal corporate management program. (Editor/TA)

After discussing three major trends which have significantly altered the position of a secretary in a company or corporation, the author presents guidelines and other information to assist a company in planning either to initiate or upgrade a secretarial training program. (TA)

Presents 10 basic steps to use as guidelines in setting up a corporate volunteer program: develop a philosophy, survey the community and employees, isolate a need and outline program functions, recruit volunteers, motivate employees, place volunteers carefully, monitor and evaluate program and volunteers, review goals and results, and consider…

Following a discussion of some of the major problems of affirmative action, including seniority layoff, recommendations are made that may assist in resolving some of the complex issues. (Editor/TA)