The nature of academic librarianship is changing as librarians move away from the curation of material and into research support roles. Although this creates new opportunities it can be difficult for staff to learn the skills needed. The Office of Scholarly Communication at Cambridge University seeks to address this issue with the Research Support…

The University of Manchester Library (UML) is embarking on an ambitious new strategy that aims to align the library more closely to the work of the University--to contribute to the University's strategic success. This article describes elements of the strategy development and content, focusing on methods used; how the service has worked…

In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…

This article details the process of upgrading and expanding an existing academic medical library intranet to include a wiki, blog, discussion forum, and photo collection manager. The first version of the library's intranet from early 2002 was powered by ColdFusion software and existed primarily to allow staff members to author and store minutes of…

The Penn State Libraries' Open House activities for incoming students find Access Services staff extending beyond their everyday routines to creatively help relieve students' fears of the library and understand how Access Services can help them. Serving on the Access Services Open House Committee offers staff many opportunities for development as…

Demonstrates that a broadened concept of staff development is important and possible. Describes the steps one library took in establishing a staff development plan; the committee that developed the programs; successful programs; and how, with modest expenditures, an investment can grow and provide benefits. Appendixes contain memos and an…

This essay surveys continuing education/staff development (CE/SD) in large academic libraries and reviews pertinent library and management literature. The steps leading to the development of a comprehensive CE/SD program at Indiana University are detailed. (Author)

Focuses on "Bootstrap Training," a scientific literacy program for permanent non-science and part-time adjunct librarians at San Jose State University Library. Describes an initial training-needs questionnaire distributed to all reference personnel, the implementation of a staff development program with scientific literacy goals,…

Eastern Illinois University surveyed library administrators, faculty, and staff to identify their educational interests, departmental differences interests, and the relationship between employee interest in and participation in technology workshops. A comparison of survey results with actual participation showed that interest and willingness to…

Early collaborative efforts between librarians and computing professionals at Rice University (Texas) led to the realization that some organizational restructuring was needed to effectively serve changing user needs. A new approach to delivering user services has not only benefited users but also resulted in growth and skills development for…

This resource guide briefly defines, describes, outlines, and exemplifies a program with the goal of reaching library employees and library users with a message that states the positive benefits of enhanced collection preservation, longevity, usability, and access. The guide is organized and arranged to enable a library to evaluate its current…