Developed from the Ohio At-Risk Linkage Team experiences, this guide assists local communities in organizing and strengthening effective collaborative interagency linkage teams for at-risk youth and adults. The guide proposes a series of steps, poses a number of questions relating to each step, and provides information about additional resources.…

This guide describes a collaborative approach to high quality and relevant evaluation of a workplace basic skills program that can be carried out as part of normal program operations. It is designed for use by educators, union representatives, managers, supervisors, participating employees, and funders. The guide is organized into five phases. In…

This document presents key findings about the team evaluation process used in seven workplace basic skills programs in 1993 and 1994. An introduction summarizes the methodology used to develop the case studies and key findings about the team evaluation process. These key findings present the strengths and challenges of using evaluation teams,…

This guidebook presents a collaborative or team-based model of workplace basic education. It is written particularly for practitioners--the adult educators and company and union representatives who do the work of planning, carrying out, and evaluating basic skills-related activities in the workplace. Chapter 1 provides background, assumptions that…

This manual is designed to train an in-house steering committee to design and implement a comprehensive, ongoing, worker-driven, workplace learning program. The seven chapters take the projected committee through a full-cycle design process. Each chapter includes an overview, a list of objectives, and a series of action steps to follow, and a…

In 1988 SPD1, a division of Motorola, began an extensive 4-year endeavor to transform itself into an organization built on excellence and customer satisfaction. SPD1 contracted with Merex Corporation to provide three services that would enable employees to take on their new responsibilities more effectively. Merex conducted Skills Enhancement…