A collaborative, holistic, and integrated approach to workplace education is needed to deal with a complex workplace and world. Critical elements include financial and organizational commitment to education and training, comprehensive program evaluation, balanced emphasis on worker skills, a challenge to the deficit model, and alternatives to the…

This document, which is intended for adult educators and others interested in developing and delivering a workplace education program, provides an overview of workplace education. First, workplace education programs are defined as programs in which adult learners are taught basic skills by using the functional context of their jobs and a…

This handbook presents reading materials for a distance education course designed to enhance an understanding of the nature of workplace literacy needs and to show how to develop and teach in workplace literacy and basic skills programs. The three reading materials presented in the handbook are: (1) "Developing and Evaluating Workplace…

Intended for trainers of literacy providers and practitioners in the field, this manual explains how to develop a workplace literacy program and market it to employers. Chapter 1 provides an overview and history of workplace literacy and recommends improvements in literacy services. Chapter 2 examines approaches to developing workplace programs,…

This brief gives an overview of the topic of workplace literacy in the health care industry and lists program contacts. The following 35 organizations operate basic skills upgrading programs for health care workers: American Hospital Association; Chinese American Civic Association; Massachusetts Department of Employment and Training; BostonWorks;…

This booklet provides guidelines for setting up workplace programs to strengthen employee basic skills. It is intended to help employers who are contemplating the establishment of basic skills training programs and those with programs already in place who seek to improve their current designs. Part I addresses the basic skills problem in the…

Presented in case study format, this report looks at different types of workplace literacy programs across Canada. It describes in some detail 10 particular work environments and the unique characteristics that have enabled each to offer quality worker education programs. Each case study provides information in these categories: profile (an…

This booklet, which is designed as a how-to guide for training and development professionals, contains guidelines for developing and implementing work force education programs that include education, skills and training components. The rationale for work force education is presented. The general characteristics and limitations of existing programs…

This report documents, in case study format, eight workplace literacy programs in Canada. Introductory materials highlight conclusions and discuss reasons for undertaking the project to document the Canadian experience in basic skills training from the perspective of the employer and employee and program design. Each case study or program profile…

Research on adult literacy suggests that some formidable problems lie ahead as efforts continue toward ensuring that every adult in the United States is literate and possesses skills necessary for economic competitiveness and citizenship. Among the difficulties facing existing approaches are three interrelated issues. First, current programs serve…

This brief gives an overview of the topic of workplace literacy for the hotel and food service industries and lists program contacts. The following organizations operate employee basic skills programs for hotel and food service employees, provide technical assistance, or operate grant programs: Essential Skills Resource Center; Language Training…

The need for a better educated work force has created a corresponding need for workplace literacy programs. A number of issues have emerged as the focus of literacy education has shifted from improving social mobility to providing employment-related literacy programs. Some of these issues are related to the need for more resources for workplace…

Studies have confirmed that there is a strong correlation between employees' levels of basic workplace skills and their productivity in the workplace. Programs to build basic workplace skills have been shown to yield the following positive results: more instances of employees using reading and writing on the job, higher employee participation in…

This report describes the following components of the Nestle Workplace Literacy Project: six job task analyses, curricula for six workplace basic skills training programs, delivery of courses using these curricula, and evaluation of the process. These six job categories were targeted for training: forklift loader/checker, BB's processing systems…

This guide is designed to provide private industry councils (PICs) with information on developing workplace literacy or job-related basic skills programs. Chapter 1 contains an overview of the nation's literacy problem and how it affects business and is designed to provide PIC members with background information to use when discussing the problem…