In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…

This booklet, which is designed as a how-to guide for training and development professionals, contains guidelines for developing and implementing work force education programs that include education, skills and training components. The rationale for work force education is presented. The general characteristics and limitations of existing programs…

This paper reports on the initial stages of developing training modules for study by students on the Internet in a course on local government. These training modules and their development are part of the "Teaching and Learning on the Internet Project" at the Royal Melbourne Institute of Technology (RMIT) (Australia). Some of the…