Action learning is often used as an element of leadership development programmes. The intention is to support classroom learning with an experiential thread which runs throughout the life of the programme. Action Learning Associates (ALA) has been working with an international organisation for three years to deliver the global "First Line…

The author describes how the best training functions operate and what is responsible for their substantial contribution to their organizations. He discusses awareness of the mission, goals, and needs of the organization; line management commitment; emphasis on practicality; using multiple sources; consistent delivery; and evaluation of results.…

There is a lack of systematic methods for effective implementation of meaningful consumer and community participation, which is a major factor contributing to critical deficiencies and imbalances in the planning and implementation of human services programs. A constituency-based approach for the development of service acquisition systems is…

Key elements of a continuum of services for individuals with autism and other severe behavior disorders are described, focusing on development of a strong central organization; funding; staff recruitment, training, supervision, and evaluation; program evaluation; outreach parent training; home-based early intervention; vocational training;…

Selected executive directors of local and national Acquired Immune Deficiency Syndrome (AIDS) service organizations were asked about their need and desire for a national organization. Replies of 12 local and 8 national directors confirmed the desire for such an organization and suggested various models for its organization. (SLD)

A top aide to Vice President Gore has been chosen to lead the U.S. Department of Education's effort to modernize delivery of financial aid to students and colleges. His office is the first federal government entity to be run as a "performance-based organization." Some fear he may politicize the office that lawmakers specified be led by a…

This monograph provides a framework for programs, states, and organizations to think about the issues in developing culturally competent programs for families of children with special needs, and offers a variety of examples from programs across the country that are providing exemplary services. The monograph is designed to help program makers…

The University of Minnesota's Integrated Information Center focused on both technical and organizational integration to bring coherence and unity to support and delivery of information services. After six years, while unexpected progress has been made with end users and technological issues have progressed well, organizational issues continue to…

This paper describes an ongoing effort by an interdisciplinary team from a large urban university to extend and improve the mental health services in a 23-county rural area. The model is presented as the collaboration of professionals from different geographic and working environments with different professional expectations and goals. Aspects of…

Organizing adult education must be done within the context of development policy. Cultural filters should be used in considering theory and research knowledge. A sensitive use of cultural filters also applies to learning from practice. An assumption is that there should be interfacing and interlinking structures of primary education and adult…

Technical Assistance for Mainstreaming Exceptional Children (Project TAMEC) assists regular education personnel in working with the mildly handicapped children in their schools. An extension of this North Carolina-based project is an onsite administrator inservice program--the Three Phase Program for School Administrators. Organizational…

One of a series of manuals developed by the Education Development Center's Home and Community-Based Career Education Project, the report describes the career and counseling component of the project. The core of the project is career counseling by telephone, provided by trained paraprofessionals. It was found that paraprofessionals can deliver…

This guide assists in establishing a collaborative unit or a task group to deliver services to children and youth with serious emotional disabilities and their families. The guide is not intended to be an exhaustive manual, but does address the primary activities of professionals using interagency collaboration to establish comprehensive systems…

This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…

The purpose of this book is to aid vocational rehabilitation professionals in maximizing human resource capacities. It is intended to help build a delivery system based on needed skills and attitudes among its work force, through integration of various human resource components. The book proposes that in order for rehabilitation agencies to…